I had a rather odd experience at Walmart the other day. I ran into an ubber helpful employee. I did not think they existed. I was pretty sure I would run into a unicorn before I was actually helped by one of their employees. Then it hit me, she must be a new employee trying to do her best to keep the Walmart promise.
You can tell how long someone has worked at Walmart by their customer service in action.
New Employee: They jump in front of you in order to be more helpful, the problem is that they don't know the store yet and can't actually be helpful.
Three Months: They avoid customers when walking to the back for break, that way they don't have to help someone not in their department. They also smile while talking to the customers.
Six Months: Smile at the customers and answer the questions in a helpful manner. But they also hide when they see that a customer looks lost. Makes a mad dash for the break room and doesn't stop for anyone but managers.
One Year: Has successful learned how to avoid eye contact with costumers, ensuring that only the truly desperate will ask for help. When asked will smile and take costumer to the area needed. Has a specifically designed escape route for breaks.
Two Years: Has acquired a deaf ear. They can only hear customers from their left sides. Stashes boxes in their area so they can carry them to the back for break so that their will be no interruptions. Still smiles and talks to customers when pinned, but will point out less experienced workers to do the actual help.
Three Years: Is completely deaf unless management is present. Knows the entire store upside down and backwards. Can turn invisible while walking around the store and not wanting to be disturbed.
Four Years+ : Doesn't even acknowledge the customer when asked questions, just points and grunts and continues working. Is a very rare creature that can hardly ever be found unless it wants to be.
A side note, a year working for walmart is approximately equal to ten years at a normal job.
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